Privacy Policy

Effective 25 July 2026 · Questera Marketing · support@questera.ai

The short version: Indexa is a desktop app that runs entirely on your own computer. Your sites, credentials, and submission history never reach us — we couldn't see them if we wanted to. The only things we handle are your purchase record (email + licence key, so you can recover it), payment via Stripe (we never see card numbers), and anonymous website analytics with no personal information.

1. What the Indexa app does with your data

Everything. Locally. The app stores your projects, sitemap URLs, Google credentials, and full submission history in a database on your own computer. Sign-in tokens are encrypted with your operating system's keychain. The app's network connections go only to Google, to the IndexNow endpoints, and to your own sitemaps — directly from your machine, using your own accounts and quotas. There is no Indexa server in the middle, no account system inside the app, and no telemetry, tracking, or analytics of any kind in the app.

The email address you enter to start the free trial is stored, encrypted, on your own computer only. It is never transmitted to us. It exists so the trial is attributable and so support emails you choose to send can identify you.

2. What we store on our side

Only what a purchase requires:

Purchase record — when you buy Indexa, we keep your email address, the name Stripe gives us (if any), and the licence key we generated for you. This is what lets you recover a lost key at any time from the account page.
Sign-in events — when you sign in on this website with a one-time email code, we record that the sign-in happened (email and timestamps), to operate the account page and understand aggregate signups.
Support email — if you email us, we have what you sent. The app's built-in problem reports are automatically scrubbed before they leave your machine: URLs, project names, emails, and usernames are redacted.

That's the whole list. We have no database of your sites, pages, or submissions.

3. Payment

Payments are processed by Stripe. Your card details go to Stripe, not to us — we receive only confirmation of the payment and the email you used at checkout. Stripe's own privacy policy governs that data.

4. Website analytics

This website may use aggregate, anonymous analytics (such as page-view counts and hosting logs) that contain no personally identifiable information. We do not use advertising trackers, we do not build visitor profiles, and we do not sell or share any data with anyone for marketing.

5. One-time email codes

Signing in on this website sends a one-time code to your email via our email-delivery provider. The code proves you own the inbox — that's how we make sure only you can see your licence key. Codes expire and are not reused.

6. Your data on your device is yours — and your responsibility

Because everything the app does lives on your own computer and disk, it is under your control — and outside ours. We cannot access, restore, or recover the app's local data, and we are not responsible for its loss, for your device's storage, or for backups. Standard practice applies: back up your machine like you back up anything that matters.

7. Data retention & deletion

We keep purchase records for as long as your licence exists, as proof of purchase and for key recovery. To have your records deleted, email support@questera.ai from your purchase address — note that deleting the purchase record removes our ability to re-send a lost key (your already-activated app keeps working, since activation is offline).

8. Changes

If this policy changes, the new version will be posted here with a new effective date. Material changes to what we collect would be called out on the site.

9. Contact

Questions about privacy: support@questera.ai.